Terms & Conditions

These Terms govern your use of the website, online ordering, reservations and catering services of Kebab and Cake, LLC, a South Carolina limited liability company doing business as Saffron (“we,” “us,” or “our”). By using the site, placing an order or making a booking, you agree to them. Our Privacy Policy forms part of these Terms.

Menu items, prices and availability change, and the menu shown online may differ from what is available on the day. We will tell you before charging you if something you ordered is unavailable. Prices exclude tax and any delivery charge or gratuity, which are shown before you confirm.

An order is accepted when we confirm it, not when you submit it. If we cannot accept an order we will not charge you, or we will refund you in full.

Online orders are paid at the time of ordering. Card details are handled by our payment processor; we do not store full card numbers. If a payment is declined the order is not placed.

Pickup times are estimates and may move with kitchen volume. Where delivery is offered, delivery windows are estimates and depend on traffic and weather.

You may cancel an online order for a full refund up to the point we begin preparing it. Once preparation has started we may not be able to cancel or refund, because the food is made to order. If something is wrong with your order, tell us the same day and we will put it right.

Reservations are held for a reasonable grace period, after which the table may be released. Please let us know if your party size changes or you are running late. Large parties may be subject to a deposit, a set menu, or an automatic service charge, which we will tell you about when you book.

Catering is quoted individually and confirmed in a written quote or contract, which takes precedence over these Terms where the two differ. Catering bookings normally require a deposit and a final headcount by an agreed date. Cancellation terms and any deposit that is non-refundable are stated in your quote before you commit.

Please tell us about allergies and dietary requirements when you order or book, and speak to a member of staff if you need to check an ingredient. Our kitchen handles nuts, dairy, eggs, gluten, soy, sesame, fish and shellfish, and we cannot guarantee that any dish is free from cross-contact with an allergen. Menu descriptions and online allergen labels are provided in good faith and recipes change; if a reaction would be severe, ask us directly rather than relying on the website.

Once food leaves our premises, safe transport, storage and holding are your responsibility.

Gift cards may be used toward food and drink, are not redeemable for cash except where state law requires it, and cannot be replaced if lost. Loyalty rewards and referral credits have no cash value, are personal to you, and may be changed or discontinued on notice. We may cancel rewards obtained through fraud or abuse.

You are responsible for keeping your account credentials secure and for activity under your account. Do not interfere with the site, attempt to access data that is not yours, scrape our content, or use the site to break the law. We may suspend access where we reasonably believe that has happened.

Our name, logo, photographs, menu descriptions and site content belong to us or are licensed to us. You may not reproduce them commercially without our permission. Reviews or photographs you post to our site may be used by us to promote the restaurant, with attribution where practical.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, and our total liability on any claim will not exceed the amount you paid for the order or booking giving rise to it. Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by our negligence.

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict of law principles. Any dispute will be brought exclusively in the state or federal courts located in Charleston County, South Carolina, and you and we each consent to the jurisdiction and venue of those courts. Before filing, we each agree to try in good faith to resolve the matter by contacting the other in writing and allowing 30 days to respond.

We may update these Terms as our services or the law change. The date at the top of this page shows when they last changed, and continuing to use the site after a change means you accept it.

Kebab and Cake, LLC
d/b/a Saffron
3348 Business Circle
North Charleston, SC 29418
Email: accounts@saffronfoods.com
Phone: (843) 207-1990